Tag: ITIL training


ITSM 101

What ITSM Needs to Learn from DevOps Training

If you actively participate in the IT service management (ITSM) community, then you’ve probably heard the growing level of dissatisfaction related to the value of ITSM training. It might be great value to the job seeker – a sought-after qualification on their CV – but where’s the value to the employer (often the training [...]

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Posted by Daniel Breston | 7 Comments on What ITSM Needs to Learn from DevOps Training

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.