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By Milad Mahajna | January 24, 2023

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ITIL is only necessary when you have people in your processes. The more that is automated the less you can…

On An Interview with the UK’s #1 ITIL Hater

Been going through your blogs. Nicely written! Thanks! And oh! Regarding My ITIL....I just happen to see in the Axelos…

On What’s New with the ITIL 4 Books and Content

Thank you so much Joe for putting this together. l've deliberated reading V4 as lost a bit of confidence in…

On What’s Changed with Change in ITIL 4?

Hi Joe, like your Post. Have seen a lot of Watermelon SLAs and most of them were fully agreed between…

On How to Recognize and Deal with Watermelon SLAs

Thanks for sharing the content about DevOps. Such a good topic for the times, can’t learn enough. As a tech…

On 5 Awkward Questions for the Production-End of the DevOps Pipeline

Thanks for sharing the content about AI.Such a good topic for the times, can’t learn enough. As a tech person,…

On The A – Z of Artificial Intelligence (AI)

Super-Duper site! I am loving it!! Will come back again taking you feeds also, Thanks.

On Key ITAM Challenges and What to Do About Them

Thanks for sharing the concepts of Artificial intelligence .it is so helpful for users who want to start a career…

On The A – Z of Artificial Intelligence (AI)

I agree with this comment, especially for a smaller/mid-sized firms, the likelihood is that an extremely long, technical, excessively in-depth…

On Developing a Winning IT Strategy

Nice post. I'd swap out a few letters -- like vision for valuable but both are important. I've got more…

On An A – Z of Organizational Change Management

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Posted by Milad Mahajna

Milad Mahajna

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.