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By Milad Mahajna | January 24, 2023

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Stumbled across your blog (again) and am really enjoying your incisiveness.

On The A – Z of VeriSM

Thanks for sharing such valuable information with us. It’s hard to come by well-informed people in this particular topic, but…

On The A – Z of Artificial Intelligence (AI)

HI Joe, great article! What's your Linkedin account so we can tag you when sharing the post? We are one…

On ITSM and the Cloud Center of Excellence

Great Big Picture view of CoBOT 2019. Thanks

On COBIT: An A – Z Guide for 2019

Hi, Thanks for sharing nice information about DevOps.

On What ITSM Needs to Learn from DevOps Training

Awesome blog!! Thank so much for this information, it is really helpful to me.

On How to Crush Service Desk Complaints by Boosting Your Capabilities with Continual Service Improvement

Very informative article. thanks for all the tips. This will surely help a lot

On Working in IT: 10 Tips for Handling Workplace Stress

This information you have shared is really a lot helpful. Was searching for this info from a while. Looking forward…

On How to Identify and Measure Your Work in Progress (WIP)

What are the templates in my ITIL? Have you had a chance to look at and review them, and do…

On What’s New with the ITIL 4 Books and Content

Really useful information. I learned some new points here.I wish you luck as you continue to follow that passion.

On The A – Z of Artificial Intelligence (AI)

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Posted by Milad Mahajna

Milad Mahajna

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.