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By Milad Mahajna | January 24, 2023

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Excellent information, preparing for an interview tomorrow as an ITSM Manager, with a huge emphasis on Change Management. Finds this…

On How to Assess the Risk of a Change with 5 Simple Questions

Hi Joe, Where can i get the practice guide for change enablement

On What’s Changed with Change in ITIL 4?

A cool blog post there mate. Thanks for it!

On Cloud 101 – And Not Just for Dummies

Dear Joe, thanks for your article - it's still being used and shared among other colleagues to make those guys…

On ITSM Basics: What Is a Service?

This is a great read ! the practical script advise makes it even better. Thanks for sharing. Stay safe.

On 7 Major Incident Management Tips

Very interesting post to discover aspect of artificial intelligence. Thanks for sharing.

On The A – Z of Artificial Intelligence (AI)

Hii Joe, Could you elaborate the benifits of getting a COBIT 5/2019 certification? whether it is a highly in demand…

On COBIT 2019 – the Key Changes to COBIT 5

We are almost ready to implement the "change mix", how do you suggest we title the drop down menu this…

On What’s Missing from Most ITSM Change Management Processes?

The watermelon is a plant species in the family Cucurbitaceae, a vine-like flowering plant originally domesticated in West Africa. I…

On How to Recognize and Deal with Watermelon SLAs

Thanks, I’ll let you know how I get on . Kind regards

On What’s Missing from Most ITSM Change Management Processes?

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Posted by Milad Mahajna

Milad Mahajna

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.