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By Milad Mahajna | January 24, 2023[…] Work can consume a significant part of our lives and, for the majority of us, it’s important to feel…
On 6 Tips on How to Get Ahead in IT Service Management
[…] I can’t even begin to tell you how many hours, even days, I’ve spent talking about categories in IT…
On The Greatest Ever Code to Incident Categorization
I completely agree with you James. I’m sad that I missed your session at itSMF UK, I would like to…
On 6 Tips on How to Get Ahead in IT Service Management
As I said at the ITSMF UK plenary session it is important to start to think like a manager and…
On 6 Tips on How to Get Ahead in IT Service Management
The problem I have with ITIL is that it treats me in IT as a “servant to the business”. I…
On ITIL Isn’t Evil But…
[…] Read the original article at: https://www.joetheitguy.com/2015/04/08/itsm-keep-it-simple/ […]
On ITSM – Keep It Simple
[…] Read the original article at: https://www.joetheitguy.com/2015/04/08/itsm-keep-it-simple/ […]
On ITSM – Keep It Simple
[…] Read the original article at: https://www.joetheitguy.com/2015/04/08/itsm-keep-it-simple/ […]
On ITSM – Keep It Simple
[…] Ten myths about Software Asset Management (SAM); ten bubbles that need bursting! […]
On Mythbusters from Software Asset Management
"I know where everything is installed so I have no risk" - false. Most data center software licences are not…
On Mythbusters from Software Asset Management





