My Profile

By Milad Mahajna | January 24, 2023

comment Comments

Thanks! For sure I am doing already some measures only considering the company I am in. However there are always…

On How Much Configuration Management Is Enough?

Hi, Can I throw my twopenn'orth in here? I've seen a few initiatives over the years to come up with…

On How Much Configuration Management Is Enough?

I agree 100%, but even when we talk about basic effort measurement I still can't find numbers in practice, how…

On How Much Configuration Management Is Enough?

There are a few examples around the web giving what I would call the conventional approach to configuration management KPIs.…

On How Much Configuration Management Is Enough?

Could someone share some practical KPIS for configuration management and what are the benchmark numbers for those?

On How Much Configuration Management Is Enough?

Thanks, Torsten. I'm sure my German friends will take a look at your points 🙂

On The Top 5 Things ITSMers Get Wrong about Cloud Migration

Thanks for sharing this. I fully agree with your points. Before starting your cloud adventure, you should consider a few…

On The Top 5 Things ITSMers Get Wrong about Cloud Migration

HI Joe, i'd agree that Configuration Management has no benefits in its own right, its the benefit it adds to…

On How Much Configuration Management Is Enough?

Well, I hope this was helpful for the newbies and the "oldies" 😉 Thank you, Tony, for your nice comment!

On IT4IT 101: A New Approach to IT Development and Delivery

Nice article and thanks for sharing. I have become a big advocate of IT4IT and I am yet to find…

On IT4IT 101: A New Approach to IT Development and Delivery

See More Comments

Posted by Milad Mahajna

Milad Mahajna

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.