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By Milad Mahajna | January 24, 2023

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[…] Do you remember the ITIL Practitioner Guidance publication? It was, and still is, a great piece of writing (by…

On 8 Things that Stand Out in the New ITIL Practitioner Guidance Book

Insightful read on the why and what of ITIL 4 and it's new service value system.

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Informative read on the various changes in ITIL 4...

On 10 Key Changes in ITIL 4 (and My Take on Them)

Informative article on the various changes in ITIL 4.

On 10 Key Changes in ITIL 4 (and My Take on Them)

As a newbie on this matter, I definitely learned a lot. Thank you!

On ITIL 4: An A – Z Guide

Thanks for sharing this information! I totally agree with you. Your information is very interesting and important.

On What ITSM Needs to Learn from DevOps Training

Undoubtedly, ITIL 4 needs to be treated with due respect as it is the result of the work of many…

On 10 Key Changes in ITIL 4 (and My Take on Them)

Hi, Very very nice blog!! Hi there,I enjoy reading through your article post, I wanted to write a little comment…

On 7 Top Tips for Effective Inventory Management

Thanks for sharing the information.

On What ITSM Needs to Learn from DevOps Training

Thanks for sharing the information....keep sharing more articles

On Where Is the IT Service Desk in a DevOps World?

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Posted by Milad Mahajna

Milad Mahajna

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.