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By Milad Mahajna | January 24, 2023

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Appreciate the recommendation! Let me try it out. Keep working, great job!

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Having been around the block a few times, I've been a Service Desk Operations Manager for 23 years and most…

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This is a wonderful posts. Concepts have been explained in a clear manner.

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Windows deployment are increasing day by day. This blog has proper information about windows pc deployment.Any IT related company using…

On Taking a More Modern Approach to Windows Deployment

Good job. We all require far more such website owners like you on the net and much fewer spammers. Fantastic…

On ITSM Basics: Know Your Information Security Threats!

Curious your thoughts on the DPBoK, the next Open Group guidance -- aligned with IT4IT, more practice-oriented.

On The Main Bodies of ITSM Best Practice Guidance

Thanks Joe, it does seem like experience on a service desk is the way to go. Cheers.

On ITIL 4: An A – Z Guide

Really impressed! Everything is very open and very clear clarification of issues. Your website is very valuable. Thanks for sharing.

On The Top 10 Benefits of ITSM Automation Capabilities

On The Main Bodies of ITSM Best Practice Guidance

Does KEDB come under a knowledge base?

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Posted by Milad Mahajna

Milad Mahajna

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.