Tag: service catalog


The 7 Habits of Highly-Effective Service Catalog Managers

IT service catalogs can make a big difference to IT organizations wanting to improve the end-user, or customer, experience. But it’s not just a technology “thing.” Instead, those involved in making the IT service catalog a success need to ensure that they think from the customer point of view. In essence the [...]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on The 7 Habits of Highly-Effective Service Catalog Managers

Start service catalog

5 Proven Practical Tips for Starting Your Service Catalog

Is your organization thinking about creating a service catalog and service request catalog (or starting over with it again)? It can be [...]

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Posted by Joe the IT Guy Joe the IT Guy | 1 Comment on 5 Proven Practical Tips for Starting Your Service Catalog

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.