Tag: enterprise service management


The A – Z of Enterprise Service Management

Enterprise service management – the use of IT service management (ITSM) principles, best practice, and technology in other business functions (such as HR and facilities) – is a way to transform your organization from a slow-paced, siloed company into an efficient and integrated working environment. Below is my A-Z [...]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on The A – Z of Enterprise Service Management

Enterprise Service Management 101: My Next 5 Tips for Getting Started

Following on from my previous enterprise service management blog, here’s more tips on how to get started. As a quick recap, part 1 [...]

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About me

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.