Tag: 2017 predictions

ITSM Challenges for 2017

Cloud Bite Point: A Literary Look at the ITSM Challenges for 2017

The end of the year is often a time to reflect on our past, from the year just gone to even further back in time, and then to look to the year ahead. However, it’s not necessarily an easy thing to do for a number of reasons. Firstly, we might be so caught up in […]

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.