In a previous blog we examined the meta-activities that should be undertaken to provide the best possible prospect of Software Asset Management (SAM) processes being correctly modeled and maintained. In this article I’d like to detail the entities that we could reasonably expect to see in a process map and their overall relevance to conveying […]
In viewing many efforts at creating and maintaining a Software Asset Management (SAM) process in different organizations, it’s come to my attention that addressing a few basics taken from the discipline of business and systems analysis would benefit many businesses in this area. Below are my top ten tips for creating a SAM process (equally, […]
In this blog, I take a look at observations that I have encountered over the last 2-3 years about Software Asset Management (SAM); ten bubbles that need bursting! These are not in order, but rather written down as they popped into my lil ol’ head.
I felt like I needed a bit of a break from ITSM. So I thought, why not write something on a super sexy subject? Then I decided to write about ITAM. Communication and education is often overlooked within the ITAM sector (and ITSM for that matter). There may be a number of reasons for this such […]
What is software compliance and why is it such a headache for IT departments? In this blog I am going to explores the basic concepts of software compliance and benefits of implementing software controls. An organization is said to be compliant when it is using software within agreed terms. The definitions of compliance will vary […]