Category: IT Asset Management (ITAM)


Measuring ITAM Performance and Success – the Key Metrics

“I love a good session on ITAM metrics!” said no one ever. But here’s the thing – IT asset management (ITAM) is such a wide-ranging and granular corporate IT management and governance, risk, and compliance (GRC) capability that (there’s no choice) your organization must have some appropriate ITAM metrics to stay [...]

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ITAM Basics: 5 Tips for Dealing with SAM Complexity Caused by Decentralized Organizations

IT asset management is a much-needed corporate capability – whether it be the effective management of hardware, software, or services. [...]

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Posted by Joe the IT Guy Joe the IT Guy | 4 Comments on ITAM Basics: 5 Tips for Dealing with SAM Complexity Caused by Decentralized Organizations

ITSM and ITAM – 6 Ways They’re Stronger Together

IT asset management and IT service management are IT management siblings, yet they often don’t play together as much as they could. [...]

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ITAM Basics: 5 Tips for Getting Started with IT Asset Management

IT asset management is a necessary and important capability for any IT organization. It helps to manage costs, mitigate risks, and [...]

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8 Top Tips for Upping Your SAM Game and Software Compliance

Many IT organizations think it’s too difficult to take on software asset management (SAM), also called software license management [...]

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7 Top Tips for Effective Inventory Management

In the IT service management (ITSM) world there’s often talk of the need for configuration management and configuration management [...]

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ITAM metrics

5 Top Tips for Better ITAM Metrics

IT asset management (ITAM) is a powerful IT management activity that saves your organization time and money and minimizes risk; but all [...]

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Effective software asset managers

The 7 Habits of Highly-Effective Software Asset Managers

Many companies still need to manage their software asset investments better – to reduce risks and financial “wastage.” It can be a huge [...]

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Software Asset Management

How to Write a Software Asset Management Process – Part 2

  In a previous blog we examined the meta-activities that should be undertaken to provide the best possible prospect of Software [...]

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How to Write a Software Asset Management Process – Part 1

In viewing many efforts at creating and maintaining a Software Asset Management (SAM) process in different organizations, it’s come to [...]

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Mythbusters from Software Asset Management

In this blog, I take a look at observations that I have encountered over the last 2-3 years about Software Asset Management (SAM); ten [...]

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The Importance of Communication and Education in ITAM

I felt like I needed a bit of a break from ITSM. So I thought, why not write something on a super sexy subject? Then I decided to write [...]

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Getting to Grips with Software Compliance to Avoid Nasty Surprises

What is software compliance and why is it such a headache for IT departments? In this blog I am going to explores the basic concepts of [...]

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About me

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.