Wow. I seriously cannot believe that it is nearly 2014. I mean that is just ridiculous! Surely it was only yesterday that I was setting out my team’s targets for 2013? Well, I guess they say that time flies when you’re having fun… I was thinking of writing a blog about measuring year-end performance to […]
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Joe the IT Guy | Leave a comment
What exactly is your job? If you asked my wife, she’d say …“he travels around the world, speaking at conferences, about the latest [...]
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Hey! I’ve been mulling over the topics of service catalog and self-service, but I didn’t have my IT Guy hat on, I’ve been using my [...]
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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.