Tag: organizational change management


Digital Transformation

An A – Z of Digital Transformation

You’ve probably heard and read a lot about digital transformation in the last couple of years. You might already be in the midst of your organization’s digital transformation strategy delivery activities. But, if you’re still unsure about what digital transformation encompasses, then this blog is for you – because it’s an A [...]

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Organizational Change Management

An A – Z of Organizational Change Management

Please get ready to learn a lot about organizational change management (sometimes abbreviated to OCM). And quickly. The first point I [...]

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The A to Z of ITSM

The A – Z of ITSM in 2019

As an IT service management (ITSM) professional, what’s going to be important to you in 2019? On a personal level, you might be [...]

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OCM min

What’s Organizational Change Management and Why Should ITSM Pros Be Bothered?

Have you ever wondered why it happens that when your IT department introduces new technology based on the promise of great benefits, [...]

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Data

Preparing for ITSM Tool Implementation

If you are just buying or have bought a shiny new IT service management (ITSM) tool – congratulations! You have many good opportunities [...]

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Posted by Barclay Rae Barclay Rae | 1 Comment on Preparing for ITSM Tool Implementation

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About me

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.