Tag: OLAs

Preparing for ITSM Tool Implementation

June 24, 2015

If you are just buying or have bought a shiny new IT service management (ITSM) tool – congratulations! You have many good opportunities coming up to develop your service quality, sort out issues, and generally get more value from your service delivery. Often the procurement projects can be major projects in themselves – it [...]

Posted by Barclay Rae | 1 Comment on Preparing for ITSM Tool Implementation

Doug Tedder
Greg Sanker
HDI
IT Chronicles
ITSM.tools
SDI
SITS Insight
Stuart Rance
SysAid

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: OLAs

Preparing for ITSM Tool Implementation

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