Tag: Kanban


Time for DevOps Change

How to Run a Change Advisory Board in a DevOps World

Hopefully, we all know that – in IT service management (ITSM) – change management (now called “change control” in ITIL 4) is the practice, or capability, that helps organizations to manage IT (and potentially business-impacting) change effectively, efficiently, and safely. Done well, change management (or control) can be a [...]

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Kanban Boards

Using Kanban Boards to Help Manage Change

Hopefully, you already understand change management as the process, or capability, that manages change effectively, efficiently, and [...]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on Using Kanban Boards to Help Manage Change

A to Z of Agile

An A – Z of Agile

One day in 2001, seventeen developers got together to talk about the barriers and complications that surrounded the development of [...]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on An A – Z of Agile

Improving with DevOps 1st Way

Using the DevOps First Way to Improve ITIL’s Change and Release Practices

Whether your organization is planning to stay with ITIL v3 for a while or to quickly move to ITIL 4’s new view of IT service management [...]

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About me

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.