Tag: ITSM Tools

Analog to digital

How ITSM Tools Help with Back-Office Digital Transformation

The digital transformation of back-office operations might not seem as sexy as the other two – more commonly talked about – elements of digital transformation: the introduction of new products and services based on technology and data exploitation, and the improvement of customer engagement mechanisms and the customer [...]

Continue Reading

Posted by Joe the IT Guy Joe the IT Guy | Leave a comment


IT Humor

Get Back to ITSM Basics

Back to ITSM Basics

More ITSM bloggers

About me


So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.