The “new normal” post COVID-19 crisis has placed renewed focus on IT assets and their management. This is from a number of perspectives. For example, there’s the harsh financial reality of the “new normal” as the commercial impact of the crisis continues to be felt. Then there’s the fact that IT assets are now distributed [...]
Continue Reading Posted by 
Joe the IT Guy | 1 Comment on Key ITAM Challenges and What to Do About Them
In the IT service management (ITSM) world there’s often talk of the need for configuration management and configuration management [...]
Continue Reading Posted by Joe the IT Guy | 4 Comments on 7 Top Tips for Effective Inventory Management
So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.