Tag: digital transformation


Digital Transformation

An A – Z of Digital Transformation

You’ve probably heard and read a lot about digital transformation in the last couple of years. You might already be in the midst of your organization’s digital transformation strategy delivery activities. But, if you’re still unsure about what digital transformation encompasses, then this blog is for you – because it’s an A [...]

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Analog to digital

How ITSM Tools Help with Back-Office Digital Transformation

The digital transformation of back-office operations might not seem as sexy as the other two – more commonly talked about – elements of [...]

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The A to Z of ITSM

The A – Z of ITSM in 2019

As an IT service management (ITSM) professional, what’s going to be important to you in 2019? On a personal level, you might be [...]

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Transformation 2 min

My Next 5 Tips for Using “The Business Transformation Framework” to Drive Digital Transformation

In my previous blog, I introduced the Business Transformation Framework (BTF) – a practical approach that helps organizations to [...]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on My Next 5 Tips for Using “The Business Transformation Framework” to Drive Digital Transformation

Transformation 1 min

My First 5 Tips for Using “The Business Transformation Framework” to Drive Digital Transformation

In 2017, you couldn’t escape all the talk of “digital transformation” in the IT (and business) community. It’s a common opportunity and [...]

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Posted by Joe the IT Guy Joe the IT Guy | 1 Comment on My First 5 Tips for Using “The Business Transformation Framework” to Drive Digital Transformation

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About me

Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.