Tag: COBIT


COBIT 2019

COBIT 5 is Dead, Long Live COBIT 2019

Hopefully I’m not alone in thinking that COBIT – “a framework for the governance and management of enterprise information and technology (I&T), aimed at the whole organization” – is not as popular in IT service management (ITSM) as it could, and should, be. Well, things might be about to change because ISACA has [...]

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ITSM Basics: The Top 13 “Approaches” Used by IT Service Desks

When looking to improve you IT service desk operations and results, there are a variety of best practice methodologies, frameworks, [...]

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Cobit

COBIT 101 – So Much More Than “Control Objectives for Information and Related Technologies”

COBIT might have started life as a tool for IT auditors, and the requirement for IT-related internal controls (hey, there’s no need to [...]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on COBIT 101 – So Much More Than “Control Objectives for Information and Related Technologies”

An Introduction to COBIT

COBIT, formerly known as Control Objectives for Information and Related Technology, is a business framework for the governance and [...]

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Posted by Joe the IT Guy Joe the IT Guy | 6 Comments on An Introduction to COBIT

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.