Tag: Change Control

What's changed in ITIL 4?

What’s Changed with Change in ITIL 4?

A new version of the ITIL IT service management (ITSM) best practice framework – ITIL 4 – was released early in 2019. It was big news because ITIL is used by millions of people across the globe for everything from the incident management basics to the management of complex enterprise IT organizations. One of the […]

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Posted by Joe the IT Guy Joe the IT Guy | 2 Comments on What’s Changed with Change in ITIL 4?


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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.