IT service management (ITSM) and IT security have long been two IT management “islands.” However, the traditional separation between IT operations and cybersecurity is no longer sustainable as, with cyber threats growing, ITSM teams must integrate risk-based security into their processes. Importantly, not as an [...]
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Joe the IT Guy | Leave a comment
How is your organization and its employees addressing the spread of misinformation or “fake news”? The latter of these might be [...]
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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.