Tag: Service Integration and Management


A to Z siam min

The A – Z of SIAM (Service Integration and Management)

Ever wanted to know more about service integration and management (affectionately known as SIAM)? Well, if you have, then your luck is in thanks to this A – Z of SIAM blog and the 26 wonderful letters of the alphabet. People seemed to love my previous A – Z blog, on enterprise service management, so […]

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.