Tag: agile service management

Agile Service Management: Can ITSM Truly Be Agile?

December 7, 2016

It sometimes feels like the phrase “Do more, with less” has been with us since we started delivering technology-enabled solutions to business challenges and opportunities. Typically nowadays, IT departments get a small year-on-year reduction in their budget with an expectation they will do the same or more in the coming [...]

Posted by Joe the IT Guy | Leave a comment

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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.

Tag: agile service management

Agile Service Management: Can ITSM Truly Be Agile?

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