Okay, so I might have taken a few liberties with the use of “million” in my blog title. However, if you can bear with me, I’ll try to show how I came to use this title. Over the years, I’ve worked with all manner of companies – from the niche player to the global mega-corporations. […]
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Daniel Card | 1 Comment on IT Management: A Million Reasons Why We Fail – a Continual Improvement Journey
If you consistently say the words “strategy” and “strategic,” this means that you sound smart, right? Oh my. If I had a dollar for [...]
Continue Reading Posted by Daniel Card | 4 Comments on Developing a Winning IT Strategy
Have you ever wondered why new-job “probation periods” are often three to six months? This seems awfully long to me. However, I do [...]
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So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.