February 22, 2017 For those of us in the IT service management (ITSM) space, DevOps appeared on our scene around five years ago. And at that time, to most in ITSM, DevOps was seen as an outsider pushing in to places it didn’t know enough about. Specifically, it seemed to be an entirely development-driven concept that suggested IT […]
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February 15, 2017 Warning: If you were born without a sense of humor, or have had it surgically removed at some point in your life, please click away [...]
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February 9, 2017 If you’ve attended an ITIL Foundation course, you’ll remember learning about emergency changes, and the role of the ECAB – the [...]
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February 1, 2017 In IT, one of our biggest (maybe even our favorite?) grumble, every year, is how the business expects us to deliver more for less. So [...]
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