Monthly Archive: July 2014

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Rebooting Underwear?  Wearable Tech and the Future of IT

Like so many millions of people, I’ve been excitedly waiting on the edge of my seat for Apple’s announcement of the new iPhone (please don’t hate me – I also get just as excited with Android).  The problem I have is that the iPhone rumour news is also cluttered with yet another Apple rumour – […]

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Posted by Joe the IT Guy | 1 Comment on Rebooting Underwear?  Wearable Tech and the Future of IT

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How Many Languages Should Your Service Desk Support?

My native language is English, and this makes it very easy for me to access many different sources of information. I sometimes forget [...]

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Posted by Joe the IT Guy | Leave a comment

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Joe

So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at SysAid Technologies.